FAQ

WHEN WILL YOU SHIP MY ORDER ?
- All items are subject to a handling period before they are dispatched.
- 99% of orders leave the warehouse within 3-5 days of payment.
- We will notify you by email when your items have been shipped.

WHEN WILL I RECEIVE MY ORDER ?
T-Shirts,Mugs,Phone Case items should be received within 1-2 weeks of your order date. This may be a little longer for international delivery.
For other specialty and some items such as pendants, rings or action figures, please allow up to 4 weeks delivery time as they may be shipping from other countries.

WHERE ARE MY ITEMS COMING FROM ?
Although our fulfillment house is located in America, some of our specialty items are located in other countries such as Australia, Germany, United Kingdom, Thailand and China.

WILL MY ITEMS BE SENT IN ONE PACKAGE?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages.

Another Question ?
Email us: onepunzz@gmail.com